Privacy Policy – Delite Global Nest
Introduction:
Delite Global Nest (hereinafter “DGN”) recognizes the importance of privacy of
its users and also of maintaining confidentiality of the information provided by
its users as a responsible data controller and data processer.
This Privacy Policy provides for the practices for handling and securing user's
Personal Information (defined hereunder) by DGN and its subsidiaries and
affiliates.
This Privacy Policy is applicable to any person (‘User’) who creates a profile by
registering on DGN website for accessing Website and facilitating the
processing of booking of any product(s) or service(s) made available by DGN
on Website.
For the purpose of this Privacy Policy, wherever the context so requires "you"
or "your" shall mean User and the term "we", "us", "our" shall mean DGN. For
the purpose of this Privacy Policy, Website means the website(s), mobile site(s)
and mobile app(s).
By using or accessing the Website, the User hereby agrees with the terms of
this Privacy Policy and the contents herein. If you disagree with this Privacy
Policy please do not use or access our Website.
This Privacy Policy does not apply to any website(s), mobile sites and mobile
apps of third parties, even if their websites/products are linked to our Website.
User should take note that information and privacy practices of DGN’s business
partners, advertisers or other sites to which DGN provides hyperlink(s), may be
materially different from this Privacy Policy. Accordingly, it is recommended
that you review the privacy statements and policies of any such third parties
with whom they interact.
This Privacy Policy is an integral part of your User Agreement with DGN and
all capitalized terms used, but not otherwise defined herein, shall have the
respective meanings as ascribed to them in the User Agreement.
USERS OUTSIDE THE GEOGRAPHICAL LIMITS OF INDIA
Please note that the data shared with DGN shall be primarily processed in India
and such other jurisdictions where a third party engaged by DGN may process
the data on DGN’s behalf. By agreeing to this policy, you are providing DGN
with your explicit consent to process your personal information for the
purpose(s) defined in this policy. The data protection regulations in India or
such other jurisdictions mentioned above may differ from those of your country
of residence.
If you have any concerns in the processing your data and wish to withdraw your
consent, you may do so by writing to the following email id:
president@dgn.business. However, if such processing of data is essential for
us, then we may not be able to serve after your withdrawal of consent.
A withdrawal of consent by you for us to process your information may
severely inhibit our ability to serve you properly.
TYPE OF INFORMATION WE COLLECT AND ITS LEGAL BASIS
"Personal Information" of User shall include the information shared by the
User and collected by us for the following purposes:
Registration on the Website: Information which you provide while registering
on the Website, including but not limited to information about your personal
identity such as name, gender, age etc., your contact details such as your email
address, postal addresses, telephone (mobile or otherwise) and/or fax numbers.
The information may also include information such as your banking details
(including credit/debit card) and any other information relating to your income
etc. (as shared by you).
Other information: We many also collect some other information and
documents including but not limited to:
Booking history (other than banking details) and other details of
transactions whose booking is processed by you.
Your usernames, passwords, email addresses and other security-related
information.
Data either created by you and which you wish to store on our servers
such as image files, documents etc.
Any Information shared by you disclosed to us including but not limited
to information to be shared by us with the ultimate service provider(s).
HOW WE USE YOUR PERSONAL INFORMATION:
The Personal Information collected maybe used in the following manner:
While making a booking, we may use Personal Information as shared to
complete your bookings processed by you expeditiously.
We may also use the Information provided by you for several reasons including
but not limited to:
confirm the reservations with respective service providers;
send booking confirmations by any mode of communication;
send any updates or changes to the booking(s);
allow our customer service to contact you, if necessary;
customize the content of our Website;
send verification message(s) or email(s);
Validate and to prevent any misuse or abuse of your account on Website;
Pitch other products or business opportunities by us, our affiliate or
associate entities.
Surveys:
We value opinions and comments from our Users and frequently conduct
surveys, both online and offline. Participation in these surveys is entirely
optional. Typically, the information received is aggregated, and used to make
improvements to Website and to develop appealing content and features for
Users based on the results of the surveys. Identity of the survey participants is
anonymous unless otherwise stated in the survey.
Marketing Promotions, Research and Programs:
Marketing promotions, research and programs help us to identify your
preferences, develop programs and improve user experience. Personal
Information collected by us for such activities may include contact information
and survey questions. We use such Personal Information to develop promotions
and product improvements. In addition, you may look forward to receiving
periodic marketing emails, newsletters and exclusive promotions. From time to
time we may add or enhance services made available on the Website. To the
extent these services used by you, we will use the Personal Information you
provide to facilitate the service(s) requested.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
DGN will retain your Personal Information on its servers for as long as is
reasonably necessary for the purposes listed in this policy. In some
circumstances we may retain your Personal Information for longer periods of
time, for instance where we are required to do so in accordance with any legal,
regulatory, tax or accounting requirements.
Where your personal data is no longer required we will ensure it is either
securely deleted or stored in a way which means it will no longer be used by the
business.
COOKIES AND SESSION DATA
Cookies:
DGN uses cookies to personalize your experience on the Website and any
advertisements that may be displayed.
Cookies are small pieces of information that are stored by your browser on your
device's hard drive. Cookies allow us to serve you better and more efficiently.
Cookies also allow ease of access, by logging you in without having to type
your login name each time (only your password is needed); we may also use
such cookies to display any advertisement(s).
Most web browsers automatically accept cookies. Of course, by changing the
options on your web browser or using certain software programs, you can
control how and whether cookies will be accepted by your browser. DGN
supports your right to block any unwanted internet activity, especially that of
unscrupulous websites. However, blocking DGN cookies may disable certain
features on the Website, and may hinder an otherwise seamless experience to
book or use certain services available on the Website. Please note that it is
possible to block cookie activity from certain websites while permitting cookies
from websites you trust.
Automatic Logging of Session Data:
Each time you access the Website your session data gets logged. Session data
may consist of various aspects like the IP address, operating system and type of
browser software being used and the activities conducted by the User while on
the Website.
WITH WHOM YOUR PERSONAL INFORMATION IS SHARED
Service Providers and suppliers:
The information provided by you shall be shared with the end service providers
like airlines, hotels, bus service providers, cab rental, railways or any other
suppliers who are responsible for fulfilling your booking. You may note that
while processing a booking for DGN you authorize us to share the information
with the said service providers and suppliers. It is pertinent to note that DGN
does not authorize the end service provider to use your information for any
other purpose(s) except as may be for fulfilling their part of service. However,
how the said service providers/suppliers use the information shared with them is
beyond the purview and control of DGN as they process Personal Information
as independent data controllers, and hence we cannot be made accountable for
the same. You are therefore advised to review the privacy policies of the
respective service provider or supplier whose services you book on Website.
COMPANIES IN THE SAME GROUP:
In the interests of improving personalization and efficiency, we may, under
controlled and secure circumstances, share your Personal Information with our
affiliate or associate entities. This will enable us to provide you with
information about various products and services.
If the assets of DGN are acquired, any and all information may also be
transferred to the acquirer depending upon the nature of such acquisition. In
addition, as part of business expansion/development/restructuring or for any
other reason whatsoever, if we decide to sell/transfer/assign our business, any
part thereof, any of our subsidiaries or any business units, then as part of such
restructuring exercise the information including the Personal Information
collected herein shall be transferred accordingly.
BUSINESS PARTNERS and THIRD-PARTY VENDORS:
We may also share certain filtered Personal Information to our corporate
affiliates or business partners who may contact to offer certain products or
services, which may include free or paid products / services. DGN may share
your Personal Information to third party that DGN may engage to perform
certain tasks on its behalf, including but not limited to payment processing, data
hosting, and data processing platforms.
We use non-identifiable Personal Information of Users in aggregate or
anonymised form to build higher quality, more useful online services by
performing statistical analysis of the collective characteristics and behaviour of
our User’s, and by measuring demographics and interests regarding specific
areas of the Website. We may provide anonymous statistical information based
on this data to suppliers, advertisers, affiliates and other current and potential
business partners. We may also use such aggregate data to inform these third
parties as to the number of people who have seen and clicked on links to their
websites. Any Personal Information which we collect and which we may use in
an aggregated format is our property. We may use it, in our sole discretion and
without any compensation to you, for any legitimate purpose including without
limitation the commercial sale thereof to third parties.
Occasionally, DGN will hire a third party for market research, surveys etc. and
will provide information to these third parties specifically for use in connection
with these projects. The information (including aggregate cookie and tracking
information) we provide to such third parties, alliance partners, or vendors are
protected by confidentiality agreements and such information is to be used
solely for completing the specific project, and in compliance with the applicable
regulations.
DISCLOSURE OF INFORMATION
In addition to the circumstances described above, DGN may disclose User's
Personal Information if required to do so:
by law, required by any enforcement authority for investigation, by court
order or in reference to any legal process;
to conduct our business;
for regulatory, internal compliance and audit exercise(s)
to secure our systems; or
to enforce or protect our rights or properties of DGN or any or all of its
affiliates, associates, employees, directors or officers or when we have
reason to believe that disclosing Personal Information of User(s) is
necessary to identify, contact or bring legal action against someone who
may be causing interference with our rights or properties, whether
intentionally or otherwise, or when anyone else could be harmed by such
activities.
Such disclosure and storage may take place without your knowledge. In that
case, we shall not be liable to you or any third party for any damages howsoever
arising from such disclosure and storage.
HOW CAN YOU OPT-OUT OF RECEIVING OUR PROMOTIONAL E-
MAILS?
You will occasionally receive e-mail updates from us about the promotions and
offers of DGN services, and other noteworthy items. We hope you will find
these updates interesting and informative. If you wish not to receive them,
please click on the "unsubscribe" link or follow the instructions in each e-mail
message.
HOW WE PROTECT YOUR PERSONAL INFORMATION?
All the information on the Website are secured. Website has stringent security
measures in place to protect the loss, misuse, and alteration of the information
under our control. Whenever you change or access your account information,
we offer the use of a secure server. Once your information is in our possession
we adhere to strict security guidelines, protecting it against unauthorized access.
WITHDRAWAL OF CONSENT AND PERMISSION
You may withdraw your consent to submit any or all Personal Information or
decline to provide any permissions on its Website as covered above at any time.
In case, you choose to do so then your access to the Website may be limited, or
we might not be able to provide the services to you. You may withdraw your
consent by sending an email to president@dgn.business
YOUR RIGHTS QUA PERSONAL INFORMATION
You may access the Personal Information from your registered account with
DGN on Website. You may also correct your personal information or delete
such information (except some mandatory fields) from your registered account
directly. If you don’t have such a user account, then you write
to president@dgn.business
ELIGIBILITY TO TRANSACT WITH DGN
You must at least 18 years of age to transact directly with DGN and also to
consent to the processing of your personal data.
CHANGES TO THE PRIVACY POLICY
We reserve the rights to revise the Privacy Policy from time to time to suit
various legal, business and customer requirement. We will duly notify the users
as may be necessary.
You may always submit concerns regarding this Privacy Policy via email to us
at president@dgn.business . DGN shall endeavour to respond to all reasonable
concerns and inquires